Notice: Unless you installed Web-FTP on the system you have a question about, your are in the wrong place. I wrote Web-FTP and other companies have installed it, if you are having a problem I can not help, because I am in no way affiliated with them

That being said... I have received a lot of emails from users of Web-FTP asking why they couldn't get file X or that file Y was no longer there, so I felt the need to make an intervention page... if you are having an actual Web-FTP problem feel free to contact me at or, even better, ask your question on the Web-FTP mailing list where others may gain or offer wisdom, as well. :)

Guidelines for questions
To make everything run smoothly please include the following info: operating system Web-FTP is installed on, version of perl you are using, and any relevant lines from your web server's error logs...